The Account Manager is responsible for protecting and driving retention, upsell and customer satisfaction across the BLSS installed customer base through client management, effective deployment of internal resources and expanding products and services within the assigned region. Accountabilities: 1. Meet POS and Revenue goals within region 2. Manage and grow pipeline through active prospecting and territory plan 3. Manage complete sales cycle from lead through customer relationship management 4. Create and manage a territory account plan to capitalize on revenue growth opportunities, including scheduling periodic customer visits for account reviews and new product introductions 5. Manage a consultative sales motion at all levels of the organization 6. Serve as the primary point of contact and relationship manager with assigned customers 7. Demonstrate new products and services 8. Create targeted, solution oriented proposals with appropriate positioning and pricing for software and services 9. Develop and track pipeline within assigned territory utilizing CRM and report weekly on pipeline/forecast/opportunity progression 10. Work with clients and internal partners through issue resolution to drive customer satisfaction 11. Represent product portfolio through speaking engagements, industry events and trade shows 12. Maintain awareness of customer needs and industry trends and use information to optimize market position 13. Expected total travel 35% Qualifications: 1. Bachelor's degree 2. Minimum 5 years of sales experience 3. Strong interpersonal and presentation skills 4. Solid understanding of solution selling value proposition 5. Functional knowledge of negotiation process 6. Demonstrated ability to work in sales team environments 7. Technical aptitude 8. Strong organizational and time management skills 9. Advanced computer skills including Excel, Word, Powerpoint, CRM applications 10. Legal industry knowledge preferred LexisNexis Legal & Professional (www.lexisnexis.com) is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis? and Nexis? services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business. Part of RELX Group plc, LexisNexis Legal & Professional serves customers in more than 100 countries with 10,000 employees worldwide. LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.###.#### or ...@relx.com.
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